faq

frequently asked questions

  • Q. Who is eligible for NDIS funding?

    The NDIS, funded by the Australian government, provides support to people with disabilities. Registered providers deliver services or products to participants using NDIS funding.

  • Q. Who is eligible for the NDIS?

    To be eligible, you must be under 65, have a permanent and significant disability, and be an Australian citizen or permanent resident.

  • Q. What can NDIS funding be used for?

    NDIS funding can cover support related to daily living, therapy, transport, assistive technology, and community participation — based on your individual needs.

  • Q. How do I apply for the NDIS?

    You can apply online through the NDIS website or by calling 1800 800 110. You'll need to provide details about your disability and how it affects your daily life.

  • Q. What services do you offer?

    We provide Supported Accommodation, Group Homes, Drop-In Support, Allied Health, Home Care, Core Support, and Respite services.

  • Q. Do you provide 24/7 support?

    Yes, we offer round-the-clock care for eligible services like Supported Accommodation and Group Homes.

  • Q. Can I choose the services I need?

    Absolutely. We work with you to tailor support that fits your goals, needs, and NDIS plan.

  • Q. How do I get started with Improved Care Disability?

    You can call us, fill out the enquiry form, or email us directly. We'll guide you through every step.

  • Q. Do you support culturally diverse backgrounds?

    Yes, we embrace cultural diversity and ensure our services are inclusive and respectful of all backgrounds.

  • Q. Can you help me manage my NDIS plan?

    While we focus on delivering direct care services, we can connect you with trusted plan managers and support coordinators if needed.